Terms and Conditions

Ck499's Terms and Conditions — Enjoy gaming with complete transparency

Please take a moment to read these terms before using ck499. We have written everything in plain, straightforward language to avoid any confusion.

Last Updated: January 2026

Our Core Commitment

The principles that underpin ck499's rules

Transparent Terms

Every rule at ck499 is written in plain language. No hidden clauses, no ambiguous wording — what is written is what applies.

Age Verification Required

Members must be at least 18 years old to register on ck499. Participation by minors is strictly prohibited.

Fair Payment Policy

There are no unreasonable delays on withdrawals after a win. Payments are guaranteed within the set timeframe when requested in accordance with the rules.

Clear Bonus Terms

The wagering requirements for each bonus are communicated upfront and will not be changed after the bonus has been issued.

Data Security Guaranteed

Ck499 does not sell your personal information to third parties. All data is encrypted and stored on secure servers.

Dispute Resolution

If you encounter any issues, contact our live support in English. ck499 takes every complaint seriously.

Important Notice: By using the ck499 platform, you confirm that you have read and agreed to these Terms and Conditions in full. If you object to any of these terms, please refrain from using the platform.

1 Introduction & Eligibility

Ck499 (https://ck499.win) is an online gaming and betting platform serving users in Bangladesh and across South Asia. These Terms and Conditions ("Terms") constitute a legally binding agreement between ck499 and its members.

By creating an account, browsing the platform, or using any of our services on ck499, you acknowledge that these Terms apply to you. Along with these Terms, please also read our Privacy Policy and Responsible Gaming guidelines.

Please Note: These Terms may be updated at any time. If changes are made, we will post a notice on the platform. We recommend visiting this page regularly.

2 Account Register

To become a member of ck499, you must register with accurate and complete information. Key registration rules:

  • Each individual may only register one account. Creating multiple accounts will result in all accounts being closed and any deposited funds may be forfeited.
  • The name, mobile number, and personal details provided at registration must be accurate. Providing false information will cause account verification to fail and withdrawals to be blocked.
  • You are solely responsible for keeping your password and login credentials confidential. Sharing your account with anyone else is strictly prohibited.
  • If you notice any unusual activity on your account, contact ck499 support immediately.
  • Ck499 may request additional documents for identity verification at any time. Certain services may be restricted until verification is complete.

3 Age Restriction

Members must be at least 18 years of age to participate on ck499. This policy is strictly enforced.

Warning: Minors are legally prohibited from participating on gaming platforms. If a member is found to be under 18 years of age, their account will be closed immediately and all transactions will be voided.

If there are minors in your household, keep your account secure and use a password on your device. Parents and guardians are encouraged to use parental control software.

4 Deposits & Withdrawals

Deposits and withdrawals on ck499 are available via bKash, Nagad, and Rocket. Payment-related terms:

  • A minimum deposit amount applies and may vary depending on the payment method.
  • Your account must be fully verified before a withdrawal can be processed. Withdrawals will not be processed without completed verification.
  • The account used for deposits and the account used for withdrawals must be in the same name. Payments to or from third-party accounts are not accepted.
  • Bonus or promotional funds cannot be withdrawn directly — the applicable wagering requirements must be met first.
  • Withdrawal requests are typically processed within 3–5 business days. Additional time may be required in cases where urgent verification is needed.
  • If money laundering or fraud is suspected, the transaction will be placed on hold and an investigation will be conducted.

5 Bonuses & Promotions

Ck499 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should review before claiming.

  • Welcome Bonus: A 100% bonus is available on your first deposit. This bonus must be wagered a specified number of times before withdrawal.
  • Reload Bonus: Weekly or monthly reload bonuses apply to eligible members only.
  • Cashback: Cashback may be offered on losses incurred during specific games or time periods.
  • Two bonuses cannot be used simultaneously while one is active, unless explicitly stated otherwise.
  • Ck499 reserves the right to withdraw or modify any bonus at any time. However, the terms of a bonus already claimed will not be changed.
  • If bonus abuse is identified, the bonus will be cancelled and any associated winnings may be forfeited.

Tips: Always read the terms of a specific bonus before claiming it. Contact our support team if you need help understanding the wagering requirements.

6 Gaming Rules

All games on ck499 are powered by internationally certified RNG (Random Number Generator) technology, ensuring fair and unbiased outcomes. Important gaming rules:

  • Game outcomes are entirely random and cannot be altered in favor of any party.
  • If your internet connection drops during a game, the result is saved on the server and will be available once you reconnect.
  • If an event is cancelled in Sports Betting, the stake will be refunded.
  • The dealer's decision in Live Casino is considered final.
  • Ck499 reserves the right to void any abnormal winnings resulting from a technical error.

7 Prohibited Activities

The following activities are strictly prohibited on ck499. Violation of these rules will result in permanent account closure:

  • Attempting to abuse bonuses or engage in bonus arbitrage.
  • Creating multiple accounts or using another person's account.
  • Using hacking tools, software bots, or any automated system to engage in gaming.
  • Money laundering or introducing funds from illegal sources.
  • Abusing or threatening platform staff.
  • Attempting to defraud other members or gain unauthorized access to their accounts.

8 Privacy & Data Protection

Ck499 takes your privacy seriously. To learn how we handle your information, please review our Privacy Policyas detailed in the -.

  • Your information is used solely for service delivery, identity verification, and legal compliance.
  • You can opt out of marketing communications at any time.
  • Your information is never sold to any third party.

9 Responsible Gaming

Ck499 believes gaming should be a fun form of entertainment — not a source of addiction. We offer the following tools to help keep our members safe:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Cooldown Period: Your account can be temporarily suspended for a set period of time.
  • Self-Exclusion: Option to permanently close your account for an extended break.

If you are experiencing problems related to gaming, please contact our support immediately. For more information, Responsible Gaming View the page.

10 Account Closure & Suspension

Ck499 may close or suspend an account under the following circumstances:

  • Violation of any provision of these Terms.
  • If the documents requested for identity verification are not submitted within the specified timeframe.
  • Where fraud or illegal activity is suspected.
  • Upon the member's own request to close their account.

If you wish to close your account, please contact support. Any valid balance remaining can be withdrawn in accordance with our standard policy.

11 Terms Changes & Effective Date

Ck499 may update these Terms at any time. When changes are made, a notice will be posted on the platform and the updated date will be shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. We recommend checking this page regularly.

For any questions regarding these Terms, please contact our support team — we are ready to assist you in English.

FAQ

Frequently Asked Questions about the Terms and Conditions

Yes, you must be at least 18 years old to participate on ck499. Participation by minors is strictly prohibited, and any account where age cannot be verified will be closed.

No. Each individual may only hold one account. Creating multiple accounts will result in permanent closure of all associated accounts and any funds held may be forfeited.

A wagering requirement means you must place bets a specified number of times before the bonus amount can be withdrawn. For example, a 10x wagering requirement on a BDT 100 bonus means you must wager BDT 1,000 before withdrawing. Requirements vary by bonus.

Withdrawals are typically processed within 3–5 business days. However, processing may take longer if account verification is incomplete or additional documents are required. Completing verification in advance will help speed up the withdrawal process.

Yes, when the terms and conditions are updated, a notice will be posted on the platform and the date at the top of this page will be revised. We recommend checking this page regularly. For significant changes, a notification may also be sent via email or SMS.

Yes, you can contact our support team at any time to request account closure. Please withdraw any valid balance before closing. Self-exclusion is also available as part of our responsible gaming options.
Get Started Today

Now that you know the rules, let's start playing

Ck499's Terms are transparent and straightforward. Register for free today and enjoy a 100% bonus on your first deposit.

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